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NetSupport DNA Helpdesk
Description For many organisations, the IT assets, namely Hardware & Software, account for the largest proportion of the IT spend. Companies large & small depend upon a collection of hardware and software networks, systems and databases to remain competitive and efficient.
With such a high level of investment, it therefore follows that these IT assets must be properly managed and maintained to ensure both their availability and that they are functioning correctly when needed most.
Equally, having accurate inventory records is critical in determining how many users within the organisation are actually utilising certain applications. Paying particular attention to asset tracking will alert an organisation to its infrastructure needs and highlight when to efficiently deploy IT solutions.
Not only will this help to remove excess licensing and therefore trim software budgets but proactive asset management will ensure compliance with software licence agreements and make budget forecasting more accurate.
Facilitating central management of your enterprise PCs in a secure, coordinated and efficient manner, NetSupport DNA combines powerful Hardware & Software Inventory with Software Distribution, Application Metering, Internet Metering, Web Based Helpdesk and best of breed Remote Control.
Available in a flexible modular format, NetSupport DNA allows you to pick and choose the specific features which best meets, the needs of your organisation.
Providing seamless integration of the most complete and cost-effective Network Management & Helpdesk solution available on the market, NetSupport DNA offers an unrivalled ROI whilst reducing the total cost of ownership.
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