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   Home > Customer Relationship Management CRM > Predictive Dialers > Celware Intelligent Access
  Celware Intelligent Access  
 
 
Celware Intelligent Access Description

Celware delivers access to critical business information with a solution that is more accurate and affordable, and easier to maintain and modify, than traditional integration approaches.

Unlike traditional integration - accomplished using pre-defined, static processes - Celware uses patent-pending technology to deliver a solution that deploys quickly, adapts to change, and generates immediate ROI.

This unique approach to information access begins by electronically recording a users interactions with various information systems. The Celware Recorders analyze user behavior in existing applications - navigation, data that is used, and data that is sought. Automating this critical first step ensures accuracy, and speeds deployment of the solution by replacing what used to be a tedious, manual discovery process.

From these detailed interactions, Celware creates models, and stores them in its knowledge base. The use of modeling and intelligent systems planning, in place of static code and scripts, enables Celware to automatically adapt to system changes, resulting in lower cost of maintenance over traditional solutions.

The Celware Knowledge Editor provides a window into the knowledge base and is used to review and modify the models to ensure that specific goals can be accomplished. If needed, new models can be created to carry out system or database calls.

 
 
     
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