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Prospector
Description Prospector is revolutionary predictive dialing software that removes the confines of conventional predictive dialing software by using variable control design. What this means to the user is the ability to control dialing chains either as a group for simplicity, or individually for more targeted control.
Prospector software architecture can support from 4 operators to 300 right out of the box! Expanding further is only an upgrade away and is limited only by current computer hardware technologies. With our modular design any size call center can be outfitted and managed with ease. Up to 60* operators can be managed on one Prospector computer and expanding is as easy as adding another prospector computer. This allows your call center to grow as you grow.
The Prospector architecture opens the way for small to medium call centers to maximize productivity, reduce operating expenses, and increase profits while allowing for unlimited growth. Equipment cost and maintenance is minimized by eliminating the need for expensive computer equipment at operator stations. Operators can focus solely on the task of selling thereby increasing profitability and reducing worker stress. Training operators on the system takes minutes, allowing the training focus to be on productive sales.
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