Softdial Campaign Managert m is designed specifically to manage all aspects of campaigns run by Softdial Plugin, the Sytel predictive dialer.

Together they form the ideal predictive dialing solution, for both

the smaller call center (5 - 20 agents) and
the larger distributed call center or ASP (up to 5000 agents)

With the easy-to-use client GUI, each supervisor can now setup, manage and adjust their own campaigns, with total control over retries and campaign progress. And with our client/server architecture and multi-tenancy features, the supervisors can be running campaigns from anywhere in the world, no matter where the campaign server and the dialer are!

Working with any standard ODBC database, Softdial Campaign Managert m makes sure that the dialer never runs out of numbers, no matter how big your
task(s).

Its multi-threading and centralised update control features make database bottlenecks, whether sourcing data or writing results back, a thing of the past.