Whether you are a third-party aftermarket service provider, an OEM, an OEM with an aftermarket service division, or an operator in an asset-intensive industry, the way you manage your service business affects your ability to generate revenue, control costs, and provide the appropriate level of customer service. Regardless of the type of business you operate, Manugistics Service & Parts Management solutions provide the capabilities you need to meet the challenges of your unique service environment.

OEMs who provide service in the field and in the factory must profitably manage part and resource allocations between their production and service divisions, while providing high customer service levels at low costs. Often, they must provide asset life cycle maintenance programs for asset operators.

Asset operators in asset-intensive industries such as aviation, aerospace, automotive, construction, chemical and energy, transportation, telecommunications, and utilities can strike an optimal balance between asset utilization, asset uptime, and cost through Manugistics Maintenance, Repair, and Overhaul (MRO) capabilities.

Manugistics Service & Parts Management solution can help you intelligently and profitably plan and schedule maintenance programs, parts, materials, tools, and manpower to meet the asset utilization, cost, and customer service goals required by your customers.