Mobile
Workforce Management Software for Utilities Increasing profitability in a
utility business is always a challenge. With recent deregulation in utility
segments worldwide, utilities must now differentiate themselves in a competitive
landscape that is growing faster than their customer base. This is why leading
utilities are relying more and more on their service operations to deliver
higher levels of service with their existing field workforce. Field Technician
Scheduling Made Easy It doesn’t matter whether your focus is on gas and electric
transmission and distribution; hydro, fossil or nuclear generation; or water,
ClickSoftware’s mobile workforce management software for Utilities has been
helping companies do “more with less"--maximizing field workforce productivity
and customer loyalty while minimizing cost. ClickSoftware provides an end-to-end
workforce management solution with integrated workload forecasting, planning,
problem resolution, field technician scheduling, dispatching, monitoring, and
analytic capabilities. ClickSoftware is the market leader in developing service
optimization solutions that address the unique business needs of the utility
industry. Our solutions enable Utilities to gain control and visibility of their
field workforce management whilst improving competitiveness and profitability.