Automated Work Distributor (AWD) software system manages insurance work in progress such as e-mail, fax, phone, paper, computer output, EDI, etc.—and organizes the work in electronic folders by insurance customer. Users have averaged cost savings of 20 percent to 30 percent and work productivity gains of 25 percent to 35 percent.

AWD software manages and measures insurance work processes and those performing the work. AWD software facilitates customer relationship management and E-business across an insurance business’s enterprise.