The FINEOS Claims Manager platform has been designed to act as the central hub for the claims handling process. It interfaces with existing back office systems such as I/90 or in-house written systems to provide a fully integrated environment for claims notification, reserves and payment management, and supports the following claims types:
Personal and Commercial Lines

Bodily Injury

Motor

Property

Liability

Driven by workflow automation, FINEOS Claims Manager ties in call centres and includes device-independent thin-client role-based internet portals for interested parties in the process so that information can be accessed easily and tasks triggered and monitored automatically. It orchestrates the bulk of the tedious, error-prone processes tied up with claims, and also integrates in real time with a range of legacy policy administration systems, third-party expert systems, and accounting systems.

FINEOS has a series of implementation options available for FINEOS Claims Management, enabling you to incrementally deliver phased functionality and benefits over time, while maximising your return on investment.

New Business
FINEOS New Business handles the full lifecycle of P&C products, from initial inquiry on any channel, quotation and application through to approval and the establishment and servicing of a policy.

The solution incorporates advanced workflow and self-service software components that enable agents and brokers to submit policy applications, track commissions and access customer portfolios and contract details online.

Key Features


Secure internet-enabled components for agent/broker self-service

Electronic new business capture and processing for products

Policy information and inquiry management

Real-time integration to policy admin, new business systems

Link to CRM database

EAI integration framework for new business, policy admin and agency management systems