GroupForce Contact Management provides you and your users with an easy to use, highly secure, multi-level tracking of information about the companies and contacts you deal with.
It includes functionality to track all types of activities (calls, e-mails, meetings, tasks, letter, and others, including customizable activity types) with those contacts. Tools such as mass mailing, reporting capabilities, integration with Microsoft Office applications, PDF, and full integration with your mail, calendar, and task infrastructure make GroupForce Contact Management a powerful tool to manage your customers and partners, and your interactions with them.

Your sales process can be managed from beginning to end using the GroupForce Opportunity management tool. From defining telemarketing and cold calling targets, to managing leads through your sales cycle, and winning new business, GroupForce provides you with tools to know who your next customer may be, who you compete with, what you are trying to sell, and the actions that need to take place for you to win that business.