Your sales take place in a very dynamic environment. Sales people come and go, assignments change, and business can come from unexpected places, resulting in disputes over sales credit, and costly commission plan changes. Thats why you need an EIM system that anticipates the unexpected. TrueResolution, an important sister product to TrueComp, is designed to accept changes to your comp plans as well as disputes over sales credit, and apply rules-based logic to resolve most situations automatically—so that the right people are credited and paid the right amount, on time, every time.

Streamline Assignment Changes
TrueResolution streamlines the process of adding and removing participants from a compensation plan, as well as changing position assignments. This puts the power to make personnel changes in the hands of the sales manager, instead of requiring intervention by finance, HR or IT. With TrueResolution, changes of this type can be submitted, validated, routed, researched, resolved, and approved automatically. Any changes to compensation that may occur as a result of the changes are also processed automatically, including retroactive changes to compensation if necessary. With TrueResolution, compensation issues are resolved in a fraction of the time compared to manual e-mail—and telephone-based systems- with 100% accuracy.