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EB Suite Sales Force Automation
Description Web Based Sales Automation, available Online or as intranet. Built on J2EE-JAVA runs on all systems that support Open Source. The Sales Automation module include the following functionalities: Contact Management, Contact Detail Info, Relationships between customers and contacts, Interaction History, Opportunity Management, Forecast, Multiple level forecast roll-up, Sales Team and Access Control, Management Reports, and Calendar / Tasks
EB Suite provides sales automation that goes beyond just knowing who to call. It's knowing what they want, how they fit into the big picture, and how much attention they require.
Leverage Information EB Suite's Sales Force Automation (SFA) module lets you leverage every bit of information and every relationship between your company and a prospect so that you close more sales, more quickly.
Instant Analysis It even lets you evaluate each opportunity in terms of likelihood of success, deal value, and sales resource requirements, so you can apply resources accordingly.
Interact Naturally, Identify Opportunities The key is EB Suite's powerful database capabilities; capturing the details of relationships the way people actually interact in person. The technical name for this is an Entity Relationship Matrix Data Model. Integrated with the EB Suite Contact Manager, this lets you assign multiple relationships for contacts and companies and present it in a single unified view to your team for maximum effectiveness.
Accessible Information Like all EB Suite solutions, the SFA module is delivered online and accessible via the internet. So distributed sales teams-even field sales-can collaborate and coordinate using all the most up-to-the-moment information. EB Suite's SFA application complements our CRM - Marketing Automation and Customer Support applications to provide your organization with a complete suite of marketing tools from prospect to satisfied customer.
Features/Benefits include: Contact Manager - The best contact manager available, including: Appointment Calendar, Task List, Team Collaboration, Contact Interaction History, Document Library, easy Outlook and ACT data import, HTML Email Templates, Mobile Access Notification, Attachments & Notes History.
360 degree Opportunity Relationship Mapping - Know your prospect in detail and identify the shortest path to success. View customer opportunities and requests, interaction histories, notes and attachments recorded from the current or other solution modules. See purchase lines or opportunity lines including product champions, specifiers, and approvers.
Sales Team Forum - EB Suite Forum allows team members to exchange and collaborate on ideas, company research, and share documents.
Opportunity Life Cycle Management - Define, track, and report each sales stage from opportunity to closing sale.
Multiple Purchase Lines - Use open or closed RFPs and RFQs as the basis to quickly customize different proposals to an organization based on the unique nature of that organization.
Real Time Forecasting and Roll Ups - Keep the whole team up to speed. Front-line sales can provide real-time forecasting of opportunities. Managers can perform Roll Ups for the team.
Win Probability to Close Date - Put your resources where they are most likely to win. EB Suite analyzes forecasting history and actual closes to automatically project the success of individual opportunities.
Automatic Sync to Your Website - Automatically connect to your companies website to record new prospects/leads or customer's requests. Information is automatically available, provides access for the next steps in the sales process.
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