CRMnet 4.0, Sierra Atlantic Application Network, is a pre-packaged integration solution that automates customer centric business processes, spanning order capture, support, helpdesk and field service modules of PeopleSoft CRM v8.4 and ERP applications from Oracle and SAP. As an end-to-end business process integration solution, CRMnet 4.0 enables organizations to become more responsive to their customers while improving their sales and service operations.

CRMnet 4.0 ensures real-time exchange of information in a bi-directional manner with guaranteed delivery. It currently supports PeopleSoft CRM v8.4, PeopleSoft Integration Broker, Oracle E-Business Suite R11i, SAP R/3 4.6C, Unix or Windows NT platforms and other applications, and middleware platforms like webMethods and TIBCO.

CRMnet supports TIBCO and JMS, compliant middleware platforms. Other platforms are planned for later this year, based on customer demand. All Application Network products are fully supported and upgradeable to the future releases of the above mentioned enterprise softwares.